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Software Enhancement, Maintenance and Support

With the pace of development in business models and technology in recent times, most companies these days have to balance the costs and benefits associated with replacement versus enhancement within much shorter times frames. Do the business systems need additional functionality to target new markets? Can the existing application portfolio be cost-effectively enhanced? Are the necessary technical maintenance and support skills still readily available? Can the in-house development team cope with the support and maintenance workload alongside their blue-sky projects?

Web Technologies Offshore Development Centers are designed to integrate with your in-house teams and provide the necessary technical coverage required to extend your business system life cycles.

Our professional and experienced maintenance/enhancement teams are highly cost effective and innovative. We are confident that you will derive significant competitive advantage going forward by engaging our maintenance/enhancement specialists.

Benefits of our maintenance/Enhancement services

  • Specialists guarantee service quality against service-level agreements
  • Deliver cost reductions in a variety of ways
  • Practiced management ensures on-time delivery within budget
  • Avoid staff turnover costs due to in-house developers leaving your organization in search of more challenging projects using newer technologies
  • Motivate your team by liberating them from mundane maintenance/enhancement work and focusing them on new strategic initiatives, maximizing their value to your company

Software maintenance and support includes:

  • Direct access to experienced consultants in our U.S. based Software Support Center
  • Personalized service from a trusted, knowledgeable, and familiar support specialist
  • Flexible service options including telephone or e-mail support
  • Timely problem resolution

Key benefits of Software Maintenance and Support:

  • Refine your operations with direct and immediate access to the right resources
  • Maintain efficiency by working with us on issues any time of the day or night
  • Respond to new mandates by accessing new maps as required
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  • upSage Pastel has streamlined our financial operations. We have achieved stability with the system now and are satisfied with your support.up

    -Principal
    Institute of Social Works

  • upI would like to thanks and congratulate to you and your team who has performed very nice and swift action to fulfil this project in less time and efficient way.up

    -CEO
    Capital Markets and Securities Authority (CMSA)

  • upI have been impressed with your level of technical ability and the ease with which we can work together. I will certainly be recommending Web Technologies to others who need fast and well delivered applications.up

    -Executive Director
    Tanzania Education Authority (TEA)

  • upWe are very happy with the service Web Technologies provides. They are contactable twenty four hours a day, seven days a week and their response times are excellent, which keeps our down time to a minimum.up

    -Johannes Kahwa
    It Manager, Social Security Regulatory Authority ( SSRA)

  • upWeb Technologies have been overseeing the development of our University Website , Software and networks for over 5 years. Work is always completed to a high standards, on time and to budget. We have been very appreciative of the patient, friendly and reliable service.up

    -Elibariki Mushi (Head of ICT)
    Kampala International University (KIU)

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