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Cisco Network Maintenance

Web Technologies support for Cisco® networking devices and service programs are designed to meet your most stringent SLA and budgetary requirements without sacrificing dependability or performance.

As you approach your support renewal with Cisco, you should carefully consider the value you are getting for your investment on a device-by-device basis. Web Technologies helps its customers design an end-to-end support solution that takes into account a number of factors such as:

Whether a particular device has reached its End of Support date.

In these instances, Web Technologies independent support can extend the useful life of your networking gear for years and can prevent you from being forced into an unnecessary upgrade.

Whether a device is eligible for free IOS updates from Cisco.

A large number of Cisco switches (e.g. 2960, 3750, and 4500) have free IOS updates for base or IP base images. In this case, independent support from Web Technologies can provide the hardware replacement, troubleshooting and configuration support to provide a low cost alternative to Cisco support without sacrificing service quality.

Whether a particular device has reached End of Software Maintenance Date.

After this date, Cisco no longer provides IOS updates. At this point, the value of your support contract is reduced to technical support and hardware replacement. Independent support from Web Technologies can provide an excellent alternative to Cisco support with a substantial cost savings.

Whether a particular device is deployed in a truly mature, stable environment.

If the device is operating on a stable version of IOS, it is highly unlikely to encounter any problem, aside from a hardware failure. Independent support from Web Technologies can ensure you maintain your SLAs for hardware replacement and have access to high-level engineering expertise to resolve any configuration and/or troubleshooting issues you encounter.

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