Live chat by BoldChat

Data and Voice Network Maintenance

Web TEchnologies have built up a proud reputation for offering exceptional service in the ICT sector. Communication systems should work for you, so they may require minor changes, tweaks and toggles as your business changes, grows or reshapes. Similarly when something goes wrong, you need it sorted…and FAST! For that reason, we have developed a range of Service Maintenance Agreements to offer you peace of mind that these things are taken care of.

Our Service Maintenance Agreements consist of the following:

  • A Service Level Agreement to fit in with your hours of business
  • Hardware support in case of failure
  • Software support for bugs and new release upgrades
  • Onsite and remote technical support
  • Access to product certified technicians
  • Access to our helpdesk
  • Access to training assistance and soft materials
  • Cable network repair
  • A monthly FOC configuration change on or off site
  • Telephone Management Cost Code Updates
  • Access to Telkom / Carrier liason for applications, moves and changes
  • A sales account manager to keep you up to speed with product development

As PABX systems reach their manufacturer "end of life", we are able to continue supporting them into the future by making sure we have access to spares and the expertise required to continue to service them.

Request a Quote

Featured Projects

Technical Expertise

Awards

Our Partners

Customer Talk

  • upSage Pastel has streamlined our financial operations. We have achieved stability with the system now and are satisfied with your support.up

    -Principal
    Institute of Social Works

  • upI would like to thanks and congratulate to you and your team who has performed very nice and swift action to fulfil this project in less time and efficient way.up

    -CEO
    Capital Markets and Securities Authority (CMSA)

  • upI have been impressed with your level of technical ability and the ease with which we can work together. I will certainly be recommending Web Technologies to others who need fast and well delivered applications.up

    -Executive Director
    Tanzania Education Authority (TEA)

  • upWe are very happy with the service Web Technologies provides. They are contactable twenty four hours a day, seven days a week and their response times are excellent, which keeps our down time to a minimum.up

    -Johannes Kahwa
    It Manager, Social Security Regulatory Authority ( SSRA)

  • upWeb Technologies have been overseeing the development of our University Website , Software and networks for over 5 years. Work is always completed to a high standards, on time and to budget. We have been very appreciative of the patient, friendly and reliable service.up

    -Elibariki Mushi (Head of ICT)
    Kampala International University (KIU)

Be Social with us

Terms of Service | Terms of Use | Privacy Policy | Connectivity

Articles | FAQ | Sitemap | Inquiry | Client Speaks | Contact | Blog | Partnership