Designers of private voice networks have two goals. Firstly, they want to save money. Secondly, they want to ensure that the users of their telephone systems, and perhaps more importantly, the people who call their company, get through on the first call.
The telecommunications industry around the World is undergoing enormous changes. Countries are opening their markets to competition, which is allowing new companies to offer alternative services to their customer. With so many telephone companies (also called PTTs, PTOs, telcos and carriers) offering a wide variety of voice telecommunications services, there is certainly scope for many companies to make significant savings on their telephone bills. However, it is important to understand how much money each type of service can save your company.
Most organizations want to save time and money. For non-technical project managers, this may translate to a reduction in discovery, analysis, and planning phases: Let’s not waste any time—we needed this done last week and we are paying by the hour!
As a technical project manager, it is your job to resist the intuitive—albeit wrong—reaction of cutting corners on the initial phases. The extra time you spend at the beginning of a project is well rewarded by an easier implementation. The implementation phase is the wrong time to discover fundamental flaws with the design, incompatible interfaces, unsupported features, and so on. It can be very expensive and awkward to correct such problems when a project is far along the implementation path. According to an old adage, “A stitch in time saves nine.” This may be updated for our purposes to, “A dollar spent on planning and design, in implementation, will save nine.
To place an order for new hardware, there are a number of project steps that you must complete:
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