Hospital and Pharmacy Management System Integration, Training and Support

We assist you right from the installation and configuration stage, training you on how to use the hospital management and pharmacy system for best results. Though tested for quality, accuracy and speed during each step of the development process, our testing team checks the hospital software once installed, making sure you face no hassles while handling it.

Being highly scalable, it is quite simple to modify the modules of this hospital management software, to suit your needs. Our technical support team performs on-site testing operations, working on training and implementation schedules that leave no stone unturned in giving you a foolproof hospital data management system. The modular robust architecture of our Hospital Management and Pharmacy Software never lets you down.

At Web Technologies we know that each new customer we earn signals the beginning of a multiyear partnership... and we take that responsibility seriously. Our approach to customer partnerships is to develop a deep understanding of your clinical and financial goals for the duration of time that we are in business together, well before a single project manager or IT person begins an implementation project. We apply our knowledge about you to structure an appropriate implementation plan that is captured in an agreed-upon statement of work. Then, and only then, do we kick off our implementation work.

As part of our standard package, our clinical, project management and IT staff members will work with you in several phases according to the established project plan. In conjunction with your staff, we complete an on-site clinical and workflow assessment, configure the application in a staging site for data validation, and provide on-site training. We also develop a transition plan that will help you introduce the new software into your hospital's workflow to maximize adoption among team members.

You will interact with our staff during all phases of implementations through a mix of weekly teleconference meetings and scheduled on-site visits. Before a contract is ever signed with us, we will have collaborated with you to define the scope of our services and success metrics.

Our commitment to helping you achieve your goals does not stop upon go-live. As part of the implementation process, we assign and actively involve a dedicated Customer Success Manager who will assume responsibility of the ongoing partnership with you and your staff, guiding their efforts towards the agreed-to success plan. We also offer ongoing technical support and training, all coordinated through your Customer Success Manager.

In short, our implementation, IT, clinical, and ongoing support teams work together to ensure a seamless go-live process and achievement of goals based on agreed-upon success metrics. We look forward to working with you!